Terms of Service

1. Nature of Platform & Content

1.1 Nature of the Platform

HanFlow International Limited (“HanFlow,” “we,” “us,” or “our”) operates a digital platform dedicated to sharing, disseminating, and connecting individuals with lifestyle practices and body–mind experiences inspired by traditional Chinese culture (the “Content”).

1.2 Nature of the Content

The Content is provided solely for cultural dissemination, general knowledge sharing, and personal experiential inspiration. All materials, including but not limited to videos, audio, text, and visual content related to self-massage, Tai Chi, movement practices, and culinary culture, are offered from the perspective of traditional wisdom and personal practice reference only.

1.3 Important Disclaimer (Not Medical or Healthcare Services)

HanFlow is not a licensed medical institution, healthcare provider, rehabilitation provider, or regulated educational institution.

The Content does not constitute medical advice, medical diagnosis, treatment, therapy, rehabilitation, or regulated educational instruction, nor is it intended to substitute professional medical or healthcare services.

1.4 User Responsibility & Risk Acknowledgment

You acknowledge and agree that your participation in any practice presented on the Platform is entirely voluntary and based on your own personal judgment. You are solely responsible for your physical condition, health, and well-being.

Before engaging in any physical activity, including but not limited to Tai Chi, self-massage, or movement practices, you must assess your own physical suitability and consult qualified healthcare professionals where appropriate. You assume all risks associated with your participation.

2. Access & License

2.1 Digital Delivery

Upon successful payment, HanFlow will grant you online access to the purchased course(s) or subscription content. As the Content is a digital product made available immediately after purchase, you acknowledge that HanFlow’s delivery obligation is fully satisfied once access is granted.

2.2 License to Use

HanFlow grants you a limited, personal, non-exclusive, non-transferable, and non-sublicensable license to access and view the purchased Content solely for your private, non-commercial use.

You may not copy, reproduce, distribute, modify, resell, rent, sublicense, publicly display, publicly perform, or otherwise exploit the Content for any commercial purpose without HanFlow’s prior written consent.

2.3 Intellectual Property Ownership

All Content available on the Platform, including but not limited to text, graphics, logos, images, audio, video, software, course structures, and trademarks, is the intellectual property of HanFlow or its licensors and is protected by applicable intellectual property laws.

Your purchase or access to the Content does not transfer any ownership or intellectual property rights to you.

3. Payments, Renewals & Refunds

3.1 Single Course Purchases & Refund Policy

Single courses are unlocked immediately upon purchase and remain accessible thereafter. Accordingly, single course purchases are generally non-refundable.

Refunds may be considered only in the event of a major technical failure on the Platform that renders the purchased Content completely inaccessible for more than seventy-two (72) consecutive hours. Refund requests must be submitted during the outage period. Approval is subject to HanFlow’s reasonable assessment.

3.2 Subscription Services

Subscription plans renew automatically at the end of each applicable billing cycle (e.g., monthly or annually). You may cancel auto-renewal at any time through your account settings.

Fees paid for the current billing period are non-refundable. Upon cancellation, your subscription will remain active until the end of the current billing period, and no further charges will be applied thereafter.

3.3 Payment Processing

All payments are processed by a third-party payment service provider, including but not limited to Stripe. By making a purchase, you agree to comply with the applicable terms and conditions of the relevant payment provider.

4. Disclaimer & Limitation of Liability

4.1 Content Disclaimer

The Platform and Content are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, HanFlow disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement.

4.2 Limitation of Liability

To the maximum extent permitted by law, HanFlow and its directors, officers, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of, or inability to use, the Platform or Content.

In no event shall HanFlow’s total cumulative liability to you for all claims exceed the total amount paid by you to HanFlow in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under applicable law.

5. Governing Law & Miscellaneous

5.1 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of HanFlow’s jurisdiction of incorporation, without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms shall first be resolved through good-faith negotiations for a period of thirty (30) days following written notice by one party to the other. If no resolution is reached, the dispute shall be submitted to the competent courts of HanFlow’s jurisdiction of incorporation.

5.2 Changes to Terms

HanFlow reserves the right to revise or update these Terms at any time. Any changes will become effective immediately upon posting on the Platform. Your continued access to or use of the Platform after such changes constitutes your acceptance of the revised Terms.